Privacy statement

1. INTRODUCTION

Alluris finds it important to inform you clearly about what happens to the personal data we collect. In our privacy statement, you can find out what we do to protect your privacy, how you have a say in the processing of your personal data, and what controls are performed to ensure compliance with this privacy statement.

2. COLLECTION, USE, MANAGEMENT, TRANSFER AND SECURITY

This privacy statement applies to the collection, use, and management of your personal data by Alluris.

Collection of personal data

Alluris collects personal data through various channels, including by post, phone, fax, website, social media, email traffic, cookies, click-through data, and navigation data.

We collect various personal data, including:

• Names

• Addressees

• Email addresses

• Phone numbers, mobile numbers and/or fax numbers

• Data from contracts, orders, and purchases

• Data from contact forms

• Professional data such as VAT and KBO numbers, coordinates of contacts from legal entities, and the partners of a business. Regarding professional data, data provided via external channels such as address managers are also recorded.

• Data from surveys and commercial actions

• Domain names and IP addresses when you visit our webpage

Website, cookies and email traffic

Alluris also collects personal data as a result of visiting our website and if you click through an email. This occurs through cookies and similar technologies, through which we strive to improve the quality and functionalities of our website.

The use of cookies can be disabled at any time via the settings of your web browser, which may result in a malfunctioning of our website.

You will only receive electronic direct marketing communication if you have given explicit consent for this; unsubscribing from this communication can occur at any time and completely free of charge.

If you wish to respond to the content of our website or have comments about our email policy, you can do so via the contact details on the website.

Use of personal data

The provided personal data is used with the aim of contracting with Alluris, so we can strive to conclude agreements correctly.

The collected personal data is also used to improve our website or to contact you for direct marketing purposes.

Alluris may use provided personal data for new purposes that are not included in our current privacy policy. If this is the case, we will contact you before using the data for these new purposes. We will inform you about the changes and provide you with the opportunity to give your consent.

Management of the data

All personal data is managed by Alluris.

In view of the rights you have as a data subject, we maintain a registry in which everything regarding data collection is organized and documented.

Within our organization, personal data is only accessible to responsible persons who need access to this data in the scope of their tasks.

Retention period of personal data

All provided personal data is retained for as long as necessary to provide our services, fulfill our agreements, or as long as necessary to comply with legal obligations. We do not keep personal data longer than necessary in any case.

Transfer to third parties

Under no circumstances will personal data be transferred, sold, or rented to third parties or enterprises. Alluris regards the provided data at all times as confidential information.

Only for the processing of personal data can we appeal to an external processor. If this happens, we strictly oversee the confidential and secure handling of your personal data. Our usual confidentiality and security standards are always contractually established with regard to these processors.

A processor shall never be allowed to use your personal data on their own initiative, and your personal data must be erased as soon as the processor has completed their task.

Security of personal data

When receiving or transferring personal data, we always use recognized encryption technologies that are considered standard within the IT sector.

To prevent personal data that we receive from being lost, unlawfully used, or modified, we have implemented necessary security measures.

Procedure in case of data breach

If Alluris becomes aware of a breach related to personal data that poses a risk to the rights and freedoms of natural persons, the Data Protection Authority will be informed without unreasonable delay and within 72 hours at the latest.

If the breach likely represents a high risk for the rights and freedoms of natural persons, Alluris will inform the affected persons without delay, subject to legal exceptions.

3. RIGHTS AS A DATA SUBJECT

As a data subject, you have several rights regarding the personal data you provided. You can at any time and completely free of charge make use of the rights listed below.

Access to information

Upon request, we grant individuals access to all information we hold about them. If you wish to access your personal data, please contact Alluris. You must always present a valid identification document.

Modification of information

Upon request, we grant individuals the opportunity to correct any inaccurate personal data we hold about them. You should contact Alluris for this and always present a valid identification document.

Other rights

You also have the following rights:

• Right to be forgotten

• Right to restrict processing

• Right to object to processing

• Right to data portability

• Right to object to profiling and automated processing

If you wish to exercise the aforementioned rights, you can contact Alluris after presenting a valid identification document.

4. COMPLAINTS

If you feel that the handling of personal data by Alluris is not in accordance with this privacy statement or applicable law, you can contact Alluris at any time.

You can also always turn to the Data Protection Authority if you have complaints regarding the processing of your personal data within our organization.

5. CONTACT INFO

If you wish to contact us or wish to express comments, you can do so through various communication channels:

• Via email: els@alluris.be

• Via phone: +32 487 96 57 57

• By post: Alluris, Peene 5C, 9185 Wachtebeke